
From Checkout Crashes to Stable Sales
A mid-sized online retailer reached out in early 2024 after their checkout process kept failing during promotional periods. They'd lose thousands in revenue every time they ran a sale. We spent two months running load simulations and discovered their database queries were timing out under concurrent user pressure.
The fix involved restructuring their product inventory calls and implementing smarter caching strategies. Nothing fancy, just careful analysis of where the system was breaking down and addressing those specific pain points.