Cookie and Tracking Technologies Policy
Last Updated: January 15, 2025
At ConnectLogicPro, we're straightforward about how we use cookies and tracking on connectlogicpro.com. This page explains what data we collect, why we collect it, and how you can control it. We've written this in plain language because legal documents don't have to be confusing.
What Are Cookies Anyway
Cookies are small text files that websites store on your device. They help us remember your preferences and understand how people use our site. Think of them as digital sticky notes that help the website work better for you.
We also use similar technologies like web beacons, pixels, and local storage. They all serve the same basic purpose—helping us provide you with a better experience and understand how our performance testing services are being discovered and used.
Types of Tracking We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function. Without them, you wouldn't be able to navigate the site, submit contact forms, or access secure areas. We can't turn these off because they're essential to providing the service you requested.
What they do: Session management, security features, load balancing, and basic site functionality. They expire when you close your browser or after a set period.
Performance and Analytics Cookies
These help us understand how visitors interact with our website. We track things like which pages get the most traffic, how long people spend reading about our testing methodologies, and where visitors come from before landing on our site.
We use this information to improve our content and make it easier for potential clients to find what they need. For example, if we notice that many visitors are reading our case studies but few are contacting us afterward, we might add more prominent calls-to-action on those pages.
Functional Cookies
These remember your preferences and choices. Things like your preferred language settings, form information you've entered, or which sections of the site you've expanded or collapsed. They make your experience more personalized without identifying you personally.
Marketing and Advertising Cookies
We use these to show relevant content about our performance testing services to people who've visited our site. If you've looked at our load testing services, you might see information about those services when you visit other websites. These cookies also help us measure how effective our marketing efforts are.
Specific Cookies We Use
Here's a detailed breakdown of the actual cookies and tracking technologies on connectlogicpro.com:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your session while browsing | Session | Essential |
| clp_analytics | Tracks page views and user behavior | 2 years | Analytics |
| preferences_set | Remembers your site preferences | 1 year | Functional |
| utm_source_track | Records where you came from | 30 days | Marketing |
| form_progress | Saves partially completed forms | 7 days | Functional |
| visitor_id | Identifies return visitors anonymously | 2 years | Analytics |
Third-Party Services and Their Tracking
We work with several third-party services that place their own cookies on your device. We're being transparent about who these partners are and what they do:
- Analytics Provider: We use analytics tools to understand website traffic patterns and user behavior. These services collect anonymized data about your visit.
- Marketing Platforms: Our advertising partners help us reach potential clients who might benefit from performance testing services. They track conversions and ad effectiveness.
- Communication Tools: Live chat and contact form services may use cookies to remember your conversation history and preferences.
- Content Delivery Networks: CDNs help us serve website content faster and may use cookies for performance optimization.
Each of these partners has their own privacy policies. While we choose partners carefully, you should review their policies if you want details about their specific data practices.
Control Your Cookie Preferences
You have control over non-essential cookies. If you'd prefer that we don't track your behavior for analytics or marketing purposes, you can opt out right here. Essential cookies will remain active to keep the site functional.
How We Actually Use This Data
Let me give you some real examples of how cookie data helps us serve clients better:
Understanding Client Needs: When we see that visitors from e-commerce companies spend more time on our stress testing pages, we know to create more content about handling traffic spikes during sales events. That's directly useful information.
Improving Technical Content: If analytics show people leaving our technical documentation pages quickly, we rewrite those sections to be clearer. We've done this several times in 2025 already, making our testing methodology explanations more accessible.
Tailoring Communication: When someone downloads our performance testing guide, we might follow up with related case studies about similar industries. We're not bombarding you with random content—we're trying to share information that's actually relevant to the challenges you're facing.
We don't sell your data to third parties. We don't use it for purposes unrelated to improving our services. And we definitely don't share it with data brokers or use it in ways that would surprise you.
Data Retention and Storage
Different types of cookies stick around for different lengths of time:
- Session Cookies: These disappear when you close your browser. They're temporary by nature.
- Analytics Cookies: Typically stored for up to two years. This helps us spot long-term trends and seasonal patterns in how businesses approach performance testing.
- Marketing Cookies: Usually last between 30 to 90 days. This gives us a reasonable window to show you relevant information without following you around forever.
- Preference Cookies: Can last up to a year so we remember your settings next time you visit.
We regularly review and purge old data. There's no reason to keep information longer than it's useful, and honestly, old analytics data becomes less relevant over time anyway.
Browser Controls and Manual Management
Beyond using the opt-out button above, you can manage cookies directly through your browser settings. Every major browser gives you control over cookies:
Blocking All Cookies: You can set your browser to reject all cookies. Fair warning though—this will break some website functionality. You won't be able to stay logged in, submit forms properly, or have your preferences remembered.
Deleting Existing Cookies: Your browser lets you clear all stored cookies. This is like hitting a reset button on your browsing data. You'll need to log back into sites and reset your preferences.
Third-Party Cookie Blocking: Most browsers now let you block third-party cookies while allowing first-party ones. This is a middle ground that maintains site functionality while limiting cross-site tracking.
Browser settings vary, but you'll typically find cookie controls under Privacy or Security sections. Chrome, Firefox, Safari, and Edge all have detailed cookie management tools built in.
Do Not Track Signals
Some browsers send "Do Not Track" signals to websites. Here's where we stand on that: We respect these signals for marketing and analytics cookies. If your browser sends a DNT signal, we won't track your behavior for those purposes.
However, essential cookies will still function because they're necessary for the site to work. There's no way around that if you want to actually use the website's features.
Mobile Devices and Apps
If you're browsing connectlogicpro.com on a mobile device, the same cookie policies apply. Mobile browsers handle cookies similarly to desktop browsers, though the settings menus might be organized differently.
We don't currently have a mobile app, but if we develop one in the future, we'll update this policy to explain how tracking works in that environment. App-based tracking uses different technologies than web cookies, and we'd want to be equally transparent about those.
Updates to This Policy
We update this policy when we change how we use cookies or when regulations change. The "Last Updated" date at the top tells you when we last made revisions.
If we make significant changes—like adding new types of tracking or working with new third-party services—we'll notify you through a banner on the website. We won't just quietly update the policy and hope nobody notices.
You can always find the current version of this policy at connectlogicpro.com/cookie-overview.html. We keep previous versions archived if you ever want to see what changed.
Questions About Our Cookie Usage
If something in this policy isn't clear, or if you have specific questions about how we track and use data, reach out to us. We'd rather answer your questions directly than leave you uncertain about your privacy.
Email us at [email protected] or call +88673307987. You can also write to us at 100, Taiwan, Taipei City, Zhongzheng District, Guanqian Rd, 28號8樓.
We typically respond to privacy-related inquiries within 48 hours during business days. For urgent concerns about data usage, mention that in your subject line and we'll prioritize it.